COVID-19 has struck a staggering hit to the hotel and hospitality business. Occupancy is as low as 5% where many workers have been laid off, scores of new projects are on hold, and, at the hour of this writing, it still stays uncertain when conditions will improve.
However, when things do improve, the hotel guests will now have different expectations from that of earlier in picking a right hotel? How could hoteliers presently plan for new requests and prerequisites that will follow COVID-19?
Considering tips and advices from clients, developers and industry specialists below are some strategies for the hoteliers to get back on track and in business.
- Visitor’s Health and Wellness
The business will not bounce back to usualoccupancy levels until visitors are guaranteed that their stay won’timpact their wellbeing and health. Hoteliers can help relieve this fear by increasing the cleaning efforts and ensuring that the visitors know about these efforts of sanitization measures that are taken up for the wellbeing of the hotel guests. Many hotels have reported that, it will start utilizing electrostatic sprayers with hospital grade disinfectant to purify surfaces all through its hotel areas interior as well as exterior. Fever scanners at entranceshave turned out to be increasingly normal and could promise visitors that they are entering a protected and secure structure. Numerous hotels are making the extra stride of recruiting infectious diseases experts to ensure their cleaning protocols are adhered to disposing off the pathogens. These measures would go a long way in retaining and regaining trust of the guests.
- Protecting Hotel Staff
To guarantee staff security (just as that of visitors), hotel representatives should be made aware of World Health Organization as well as Centers for Disease Control rules for forestalling the spread of virus, including handwashing, surface cleaning and respiratory cleanliness. Hotel staff should be given PPE kits and encouraged to wear it all the time. Though visitors may have felt anxiety at seeing hotel representatives in masks and PPE preceding COVID-19, those same visitors are probably going to feel guaranteed by such a sight now, especially when they see them worn by workers responsible for housekeeping and food department. Masks that match the uniform could be designed and used with washables filters.
- Hands-Free Experiences and Automation
Hotels are looking out for approaches to diminish the quantity of high-contact zones that can spread the virus. Automated innovation, for example, hands free and toilets is one such arrangement. Numerous hotels have just implemented and shifted to mobile check in registration innovation that dispenses with the need to interact with the front desk staff and empowers a cell phone to serve as room key. More properties will probably include this innovation going ahead. Destination control lifts that have a single keypad at the lobby rather than singular keypads in every elevator could lessen touchpoints, making it simpler for cleaning purposes in addition to adhering to COVID-19 reducing touchpoints process.
Hotels must now consider how to bring down the quantity of touchpoints in eateries and eating spaces. Guests are probably going to see more of wrapped “grab and go” food alternatives soon, with self-serve bar and breakfast bars supplanted totally by staff-attended stations.
- Taking it from the Healthcare
The healthcare industry has obtained intensely from hospitality industry over the previous decade as hospital rooms have been upgraded making them even morecomfortable for patients. That impact will now switch course as hospitality industry is seeking healthcare industry for advices to make hotels safer for guest stay.The hotels could adopt the following:
- Including more hand-sanitizer dispensers all throughoutthe property, especially in high-traffic areas and open spaces, and placing more disinfectant wipes in exercise rooms and rec regions.
- Using antimicrobial textiles into guestroom for bedding, towels, covering and drapery.
- Supplanting metal or plastic door handles and furniture with copper that has been appeared to kill microscopic organisms.
Over the long haul, hotels may consider progressive health and safety features.Few hotels have been changed over into temporary hospitals and quarantine facilities during the coronavirus pandemic, most of these structures come up short on the ventilation and filtration frameworks like in medical facilities. Future hotels may take a gander at introducing increasingly robust HVAC frameworks that can lessen airborne pathogens. This can be achieved by smartly planning and using the BIM Services so that the designs changes are made at the initial phase itself. Like medical rooms, hotel guest rooms, likewise could be structured considering adaptability with furniture and installations that could be swapped out to suit the wellbeing and health needs of visitors.
- Future Considerations and Opportunities
Guests will probably request extra approaches to control their hotel stay experience following COVID-19. Operable windows offer visitors a degree of autonomy over the environmental condition. Even though construction regulations in numerous urban areas requires operable windows in guestrooms, this is nottrue according to the board, and more visitors will presently want the ability “air out” their rooms.
The coronavirus pandemic has changed the way individuals work out, with many discovering they can exercise in their homes in lieu of going to gym. They additionally want space inside guestrooms for exercises. Gyms in the hotels should be reconfigured with more space among equipment with concentrated cleaning programs. The pandemic additionally has pushed more individuals to practice outside, and visitors may keep on looking for outdoors exercise choices. Where potential, hotels could consider opening porch and rooftop spaces for exercise and classes. Numerous inns presently give visitors maps of territory running and strolling courses and demands for this straightforward (and free) practice alternative are probably going to increment going ahead.
Covid-19 situations has allowed all brands a chance to re-examine how they need to be seen.Falling off the COVID-19 isolations, individuals will be anxious to book new journeys and follow through on a postponed vacation plan. After every mishap, travels returned to levels greater than before. As of now bookings are on the ascent in China, the country originally hit with the pandemic. Thus, it is important to learn and keep in mind the current situational need and implement it in new hotel construction and designing.